Case Study: Customer Interaction

See how we helped a Mexican e-commerce retailer boost sales with AI voice agents

CURRENT SITUATION

Human driven customer interaction channels are very expensive: most companies try to minimize them.

Increase automated services like websites, newsletters, ...

<0,01 EUR/ interaction

Decrease human written support / support tickets

>1-5 EUR/ interaction

Decrease human call centers and/or personal interactions

>2-10 EUR/ interaction

AI IMPACT

AI completely changes the economics of support tickets and voice based services so they also become viable for upselling.

Stays automated just as before

<0,01 EUR/ interaction

Most tickets can be answered with AI

<0,10 EUR/ interaction

Most Voice calls can be automated with AI

<0,20 EUR/ interaction

DEMO

Try it out now: Call the Alldone customer service assistant

Just as the retailer's agent helped customers select the right walker, this example demonstrates the technology in action.

⏳ Initializing voice service...

Unlock full results

Enter your email to see the complete analysis

By entering your email, you agree to our Privacy Policy